1421 South Burr St.,
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Room was clean and the staff was polite and very helpful during our stay. Breakfast area and food was excellent. Appreciated that we were able to include our family dog for this trip.
We will be traveling through the area again and plan on staying in the future.
We have stayed at the AmericInn in Mitchell, SD several iTunes when we were traveling on business. The rooms are spacious, comfortable and clean. The staff is friendly and helpful. We would recommend this motel.
We quite often stay here when in Mitchell. The staff is friendly and helpful. The breakfast was good. Husband missed the biscuits and gravy! The kitchen lady kept the tables and food area clean and made sure we had what we needed.
Thank you for sharing your positive comments regarding your recent stay at the AmericInn Lodge and Suites of Mitchell, SD. Our top priority is creating an environment in which our guests can relax, renew, and recharge. We hope that you stay with us again on your next trip through Mitchell, SD
Upon walking into the room there was trim from the entertainment stand on the floor and another loose which I removed as I didn't want my one year old daughter to pull it off. Then I stepped on something sharp on the ground and found it to be a shard of chicken bone and piec...
Upon walking into the room there was trim from the entertainment stand on the floor and another loose which I removed as I didn't want my one year old daughter to pull it off. Then I stepped on something sharp on the ground and found it to be a shard of chicken bone and pieces of crispy chicken on the ground. When we filled the Jacuzzi tub the water had a greenish tint and when we started the jets there was black crud that I assume was coming out of the jets. There was also garbage behind the entertainment stand and when we turned on the heater it smelled like it was going to start on fire. We told the person working the front desk in the morning and she looked sceptically at us but gave us half off our room. Then We went to get breakfast (it was 9am) and there was hardly anything left besides waffles or oatmeal. While we were getting our breakfast the lady at the front started spraying tables (one of which had my cousins freshly poured orange juice on it). We came here because the last Americ Inn was such a pleasant experience. I would never stay here at this one again, I'd travel on if it was the last place available in Mitchell.
We are terribly sorry to hear about the troubles during your stay. It certainly sounds like you didn't enjoy the wonderful stay we always strive for. We certainly are looking into the issues you have brought up, and are looking for ways to best remedy them if they have not been addressed already.
I am pleased that the Front Desk was accomodating to your situation, and was able to give you a discount of half price for youtr troubles.
It is our hope that you'll choose to stay with us again and allow us to prove to you what kind of stay we always strive to provide our guests. And if you do, we'd love to give you a free room upgrade for your troubles.
Outside is terrible. Thought it was an abandoned building. Only thing identifying it as anything was the AmericInn sign in the parking lot. Looks like they have been trying to update the interior. Lobby is nice. You can see where the rooms have been updated. Rooms not th...
Outside is terrible. Thought it was an abandoned building. Only thing identifying it as anything was the AmericInn sign in the parking lot. Looks like they have been trying to update the interior. Lobby is nice. You can see where the rooms have been updated. Rooms not the cleanest. Breakfast average. Swimming pool and hot tub way below normal temps, so were not able to use. Sauna out of order. Motel reeked of cigarette smoke. Extremely overpriced. If you just need a bed, it would be okay. Will not use again.
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