WisconsinDells - Customer Review

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  • Hotel Front Desk:

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AmericInn Lodge & Suites Wisconsin Dells

550 State Hwy 13, Wisconsin Dells, WI  53965

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Wisconsin Dells

Value
Rooms
Cleanliness
Service
Excellent
81
Very Good
74
Average
35
Poor
21
Terrible
11

5 Most Recent Reviews


Poor customer service

The best I can say is that the staff were friendly and the rooms were clean. Unfortunately when we arrived on time for check in, after a three and a half hour car ride with two small children, we had to wait a half hour in our car while they finished getting our room ready. ...

Jul 1, 2015

Horrible Customer Service!!

Terry the front desk agent was rude and racist! Don't come to this hotel they treat you like garbage and have dead mosquitoes on the bed. I also had to clean the jaccuzi that was in my room because it had black stuff all over it. nasty place go to the best western next door....

Jun 28, 2015

Weekend away

This trip was our first to the Dells in many years. Overall great experience. Our only disappointment was our first and last encounters. Terry was the receptionist. We experienced an unfriendly and crabby individual on our arrival and departure. No hello or welcome to our ho...

Jun 28, 2015

First time stay, in love!

I want to say thank you to the staff they were helpful when we came at 10:30 pm because our previous hotel was disgusting!!! They offered us the price of a standard room and upgraded us to a suite since we had a horrible experience! We will stay at Americinn's from now on!

Jun 22, 2015

First stay at AmericInn but not the last.

This was a very nice hotel with all the amenities and a very reasonable price. We were in the Wisconsin Dells during low season so I don't know prime season rates. Breakfast was great. The staff was very nice.

Jun 16, 2015